Privacy & Cookie Details


We are pleased that you visit our website and thank you for your interest!

The protection of your privacy when using our website and utilizing our services is very important to us. We treat your personal data confidentially and process it exclusively based on the legal provisions of the DSG and the EU-DSGVO. In this privacy policy, we inform you about the most important aspects of data processing within our website. By using this website, you agree to the use of your personal data (hereinafter referred to as "data"), as described in this privacy policy. All personal designations are to be understood as gender-neutral. The female form is equivalent to the male form on this website; the male form was chosen solely for reasons of simplification. You can generally use our website without providing personal data. However, other regulations may apply for individual services, which we will specifically point out below.

Responsible for Data Protection

Mr. Armin Rößl
Schulstraße 4
A-4484 Kronstorf

No data protection officer has been appointed, as this is not legally required.

Your Rights and Contact

You have the following rights regarding your personal data:
  • Right to information,
  • Right to rectification or deletion,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to withdraw data protection consent,
  • Right to data portability.

You are entitled to free information about your stored data, its origin and recipient, and the purpose of data processing, which can be requested at any time. If you make a request, it is our duty to respond within one month and comply with your request. If you believe that the processing of your data violates data protection law or your data protection rights have been otherwise infringed, you can lodge a complaint with a supervisory authority. In Austria, this is the Data Protection Authority in Vienna (https://www.dsb.gv.at/). For this and other questions about personal data, you can contact us at any time by email (hello@art-go.at) or by phone (+436604412345).

Minors

Our website and services are not intended for use by minors, and we do not wish to collect data from minors. If a parent or guardian believes that their child may have provided us with personal data, please contact us at the contact details provided below, and we will delete this personal data subject to applicable law and this policy.

Web Host

The server hosting this website is located in Austria and is operated by https://www.brunner.at/.

Server Log Files

Our website automatically collects a series of general data and information each time it is accessed by a system. These general data and information are stored in the log files of our server in Austria.

The data collected are:

  • The types and versions of browsers used
  • The operating system used by the accessing system
  • The website from which an accessing system arrives at our website (so-called referrer)
  • The sub-websites that are accessed via an accessing system on our website
  • The date and time of access to the website
  • The internet service provider of the accessing system
  • Other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using these general data and information, we do not draw any conclusions about you.

These information are needed to:

  • Correctly deliver the contents of our website
  • Ensure the permanent functionality of our information technology systems and the technology of our website
  • Provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.

We evaluate these anonymously collected data and information statistically and with the aim of increasing data protection and data security in our company, ultimately to ensure an optimal level of protection for you. We are entitled to process these data based on our legitimate interest according to Art 6 para 1 lit f DSGVO. The logs are stored separately from all personal data provided by you.

Contact Form on Website

If we receive a message from you, our CMS (Content Management System) logs and stores the date/time of the sender and the IP address from which the form was sent on our servers (see also above). This is solely for evidence purposes in the event that an email address is used by an unauthorized person. Otherwise, as shown in the contact form, the name and email address are requested and processed.

Email

If you send us an email, your contact details and your message will be stored and processed by us for the purpose of handling your contact request. The emails will be deleted after processing, provided they do not need to be documented for accounting purposes for 10 years.
Please note that unencrypted emails sent over the Internet are not adequately protected from unauthorized access by third parties.

Newsletter

With your consent, you can subscribe to our newsletter, which informs you about our current interesting offers around b-rdy, our products, offers, and more. For the registration to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we send you an email to the specified email address in which we ask you to confirm that you wish to receive the newsletter.
If you do not confirm your registration within a certain period, your information will be blocked and automatically deleted after 6 months. In addition, we store the IP addresses you use and the times of registration and confirmation.
The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data. The only mandatory information for sending the newsletter is your email address and your name.
After your confirmation, we store your email address for the purpose of sending the newsletter.
The legal basis is Art. 6 para. 1 sentence 1 lit. a DS-GVO.
You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter.
You can declare the revocation by clicking on the link provided in each newsletter email or by sending an email to hallo@b-rdy.at.

When registering in our online shop

If you create a customer account in our online shop (= register), the data you provide, including your personal data, will be stored with us until you delete your account. If you remain inactive for a long time, we may delete your account - after prior notification by email and a reaction period.

To process your order

If you provide your order details on our website or via email, the data you provide, including your personal data, will be processed by us and the recipients listed below for the purpose of processing your order within the scope of our business relationship with you.
Your data will never be linked or otherwise combined with other personal data collected by other components of the site - unless you have subscribed to our newsletter.
If you contact us to, for example, conclude a contract, we may process your data based on Art 6 para 1 lit b DSGVO and possibly store it based on Art 6 para 1 lit c DSGVO.



Recipients of Your Data

Your data will be partially or fully disclosed to the following responsible parties, but always only to the extent necessary:

  • Banks (Raiffeisenbank St. Florian am Inn, payment transactions)
  • Payment Service Providers (Mollie, PayPal)
  • Shipping service providers (Austrian Post)
  • Accountants (bookkeeping)
  • Collection agencies (debt collection)
  • Legal representatives (legal enforcement)
  • Courts (legal enforcement)
  • Administrative authorities

All services provided by processors have already been described in the text for each respective tool.
We generally only pass on your data to third parties for the purpose of processing our business contract (orders, etc.). We will never sell your data or use it for purposes other than fulfilling our business relationships or providing our customer service.

The duration of processing your data for an inquiry without initiating business
By providing us with your data via this website or via email, you expressly consent to the processing of your data, including the personal data you provide and any special categories of personal data you provide unsolicited and voluntarily, for the duration of processing the subject inquiry by us and the recipients mentioned above. We ask you to provide only the necessary data and no additional information beyond that.
If you contact us to simply request information from us, your data will be deleted immediately or after a reasonable period corresponding to the content of the communication.
If you contact us to, for example, simply request information from us, we are allowed to process your data based on your consent according to Art 6 para 1 lit a DSGVO or Art 6 para 1 lit f DSGVO.
If you withdraw your consent, we will delete all your data from all databases (if requested).


The duration of processing your data for an order

We are required by commercial and tax regulations to store your address, payment, and order data for 7 years. If you contact us to conclude a contract, the data will be deleted at the end of the 7th year after the last receipt has been booked (§ 132 BAO). In the event of a contract conclusion, all data from the contractual relationship will be stored until the end of this period.
Legal retention obligations or contractual obligations, such as warranty or compensation, or obligations towards contractual partners, are another basis for continuing to store your data (Art. 6 para 1 sentence 1 lit. c DSGVO; Art. 17 para 3 lit. e DSGVO).
The data categories name, address, purchased goods, and purchase date will be stored until the end of product liability (10 years).


The duration of processing your data for marketing data

Marketing data will be retained for up to 3 years after the last contact (Art. 6 para 1 sentence 1 lit. a DSGVO or Art 6 para 1 lit f).

Cookies

Cookies are small text files that are transferred from our website and stored on your computer, tablet, or mobile phone. They are used to make websites work or work more efficiently.
This website uses the following types of cookies, the scope and functionality of which are explained below:

Necessary Cookies

These cookies are necessary to operate our website. These include, for example, cookies that allow you to log into the customer area or add items to the shopping cart.

Analytical/Performance Cookies
These cookies allow anonymized data about the usage behavior of our visitors to be collected. We use these to see which pages & products are visited most frequently and to improve our offering.

Functional Cookies

These cookies are used for certain functionalities of our website, such as saving the shopping cart across sessions.

Targeting & Marketing Cookies

These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to tailor our website and the advertisements displayed to your interests.
You can configure your browser according to your desired cookie settings.
Each browser manages cookie settings differently. This management is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers at the following links:

We use cookies to identify you for subsequent visits to our webshop if you have an account with us. Otherwise, you would have to log in again for each visit.

The following tools that use cookies or require your consent are used on our website:

Google Analytics

This website implements Google Analytics 4 (GA4), a web analytics service provided by Google. Google Analytics uses cookies that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there for up to two years.

IP anonymization is activated by default in GA4. The IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by users, to compile reports on website activities, and to provide other services related to website and internet use to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly - however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. Users can also prevent the collection of data generated by the cookie and related to their use of the website (including their IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

To better analyze and continuously improve this website, we have enabled the Google Analytics report on performance by demographic characteristics and interests (Google Signals). In Google Analytics reports, web analytics data is broken down by demographic characteristics and interests. To collect this data, Google uses, among other things, third-party cookies (e.g., DoubleClick cookies) and accesses your Google advertising ID to recognize you across different devices. You can prevent this collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the future collection of your data when visiting this website: Deactivate Google Analytics.

This website also uses the Google Remarketing function to reach visitors with interest-based advertising through remarketing campaigns at a later time in the Google advertising network. To do this, our website or your browser stores cookies (maximum validity 140 days) on your end device. These enable us and the Google system to recognize visitors when they visit a website in the Google advertising network. As a user, you have the option to disable the use of personalized advertising by Google by visiting the Google deactivation page at https://adssettings.google.com/authenticated or by setting an opt-out cookie.

We cannot draw any conclusions about you personally based on the collected data. We use the data anonymously to understand how many users visit our website, which pages they view, how they interact with it (which videos are viewed, e-commerce interactions/completions), and to optimize our advertising efforts.

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html and the privacy policy.

Google Ads Conversion Tracking

This website uses Google Ads. Google Ads is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. These cookies expire after a maximum of 90 days and do not serve to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customer websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users.

You can disable personalized advertising in your Google profile at any time: https://adssettings.google.com/authenticated

More information about data protection at Google Ads and Google Conversion Tracking can be found in Google's privacy policy.

Facebook

Within our online offering, the so-called "Facebook Pixel" of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used for remarketing purposes, creating custom audiences, and measuring Facebook conversions.

The purpose of these functions is to present visitors to this website with interest-based advertisements ("Facebook Ads") when they visit the social network Facebook. When you visit our site, a direct connection to the Facebook servers is established through the embedded remarketing function of the Facebook Pixel. This informs the Facebook server that you have visited this site. Facebook processes this information and may associate it with your Facebook account to generate interest-based advertisements.

Furthermore, the Facebook functions mentioned can be used to track the behavior of website visitors after they click on a Facebook ad to reach our website. This allows us to analyze the effectiveness of Facebook ads for statistical and market research purposes and optimize them for the future.

The cookies set by the Facebook Pixel or the data collected from them are anonymous for us as the operator of this website, and we cannot use them to draw any conclusions about the identity of our website users. The data is stored and processed by Facebook, which may establish a connection to your Facebook profile and use the data for its own advertising purposes, as specified in Facebook's privacy policy. This allows Facebook to display advertisements both on Facebook and on third-party websites. We have no control over how this data is used.

More information on protecting your privacy can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.

You can disable the remarketing function for custom audiences in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You need to log in to Facebook first. If you do not have a Facebook account, you can opt-out of Facebook's usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

YouTube

We have embedded YouTube videos in our online offering, which are stored on https://www.youtube.com/ and can be played directly from our website.
When you visit the website, YouTube receives the information that you have accessed the corresponding subpage of our website.
This happens regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists.
If you are logged in to Google, your data will be directly associated with your account.
If you do not want your profile to be associated with YouTube, you must log out before activating the button.
YouTube stores your data as usage profiles and uses them for advertising, market research, and/or designing its website based on user needs.
Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website.
You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.
For more information on the purpose and scope of data collection and its processing by YouTube, please refer to the privacy policy. There you will also find further information about your rights and settings options for protecting your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA.

Hotjar

With your consent to marketing cookies, we use Hotjar on our website. Hotjar is operated by Hotjar Ltd. (Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta, Europe) and is a web analysis tool that helps us evaluate the behavior of our website visitors. Hotjar creates heatmaps (cursor movements & clicks) and visual representations that show us where and how our users move on our site and how they interact with it. Personal data is automatically analyzed and never transmitted to Hotjar's servers. You as a user of our website cannot be personally identified. Hotjar also does not pass on any data to third parties.

We use the collected data exclusively to make our website more user-friendly and to fix design errors.

The data collected include the IP address (anonymized), screen size, browser information (which browser), user country, language setting, visited websites, and date and time of access. Hotjar uses Amazon Web Services (hosting/server) for certain functions, so parts of the collected information may be stored on AWS servers in some cases. Anonymized and protected by confidentiality obligations.

Hotjar sets various cookies, the purpose and further information of which can be read here: Hotjar Cookies

Hotjar Privacy Policy  

Hotjar Privacy Policy  

Blog and Review Functions

In our blog or our shop, where we publish various articles on topics related to our activities or present products, you can post public comments and reviews.

Your comment or review will be published with the username you provided for the post or product. We recommend using a pseudonym instead of your real name. Providing a username and email address is required; all other information is optional.

If you leave a comment, we will also store your IP address. This storage is necessary for us to defend against liability claims in cases of possible publication of unlawful content.

We need your email address to contact you in case a third party objects to your comment as unlawful.

Legal bases are Art. 6 para. 1 sentence 1 lit. b and f DS-GVO.

Comments are not reviewed before publication. We reserve the right to delete comments if they are reported as unlawful by third parties.